Terms and Conditions

1. Service Description

Ojjosente provides international money transfer services to Uganda. We ensure secure, fast, and reliable transfers for our customers.

2. User Responsibilities

Users must provide accurate information and ensure they have sufficient funds for transfers. Any false information may result in service termination.

3. Fees and Exchange Rates

Our fees and exchange rates are clearly displayed before each transaction. Rates may vary based on market conditions and transfer amount.

4. Refund Policy

We offer a 24-hour refund policy for all transactions. To request a refund:

  • Contact us within 24 hours of the transaction
  • Provide transaction details and reason for refund
  • Refunds will be processed within 24 hours of approval
  • Refund amount will be credited to the original payment method
  • Processing fees may be deducted from the refund amount

5. Security Measures

We implement strict security measures to protect your transactions and personal information. Users must keep their account information secure.

6. Limitation of Liability

Ojjosente is not liable for any indirect, incidental, or consequential damages arising from the use of our services.

7. Changes to Terms

We reserve the right to modify these terms at any time. Users will be notified of significant changes.

8. Contact Information

For any questions regarding these terms, please contact us:

  • Phone: +256 778162705
  • WhatsApp: +256 756192203
  • Email: info@ojjosente.com